[EMEA Regions] Planned Upgrade
Scheduled for Nov 22, 22:00 UTC  -  Nov 23, 02:00 UTC
Scheduled
Starting from 22 November 2019, 22:00 UTC till 23 November 2019, 02:00 UTC, an upgrade that targets databases migration, product optimization, high availability setup and implementation of security patches will be applied in the Europe (Rot) [neo-eu1], Europe (Frankfurt) [neo-eu2], Europe (Amsterdam) [neo-eu3], Russia (Moscow) [neo-ru1], UAE (Dubai) [neo-ae1], and KSA (Riyadh) [neo-sa1] regions of the SAP Cloud Platform.

During this period, customers will experience disruptions as follows:
- From 22:00 UTC to 00:30 UTC customers will not be able to manage (Create, Update, Delete) accounts, entitlements and services.
- On-boarding new clients and authentication in case the used token expires will not be possible. Active tokens will not be affected.
- From 22:00 UTC to 00:00 UTC in the Europe (Frankfurt) [neo-eu2] region only the HTML5 applications will be partially available. HTML5 Design Time will not be available.
- From 22:00 UTC to 00:00 Customers will experience multiple disruptions of the SAP Cloud Platform Workflow Service, SAP Cloud Platform Mobile Services, SAP Cloud Platform Business Rules Service.
- Customers of SAP Theme Designer Service will get SAP fallback theme instead of customer theme.
- From 00:00 UTC to 02:00 UTC Lifecycle operations such as starting, stopping and provisioning of new databases will not be possible.
Posted Oct 18, 2019 - 13:52 UTC
This scheduled maintenance affects: Europe (Frankfurt) [neo-eu2] (All Advisories [neo-eu2]), Europe (Amsterdam) [neo-eu3] (All Advisories [neo-eu3]), UAE (Dubai) [neo-ae1] (All Advisories [neo-ae1]), KSA (Riyadh) [neo-sa1] (All Advisories [neo-sa1]), Russia (Moscow) [neo-ru1] (All Advisories [neo-ru1]), and Europe (Rot) [neo-eu1] (All Advisories [neo-eu1]).