[Americas Region] Planned Upgrade
Scheduled Maintenance Report for SAP Business Technology Platform
The scheduled maintenance has been completed.
Posted Nov 07, 2020 - 06:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2020 - 04:00 UTC
On 7 November 2020, 04:00 UTC - 06:30 UTC, an upgrade that targets database upgrade, implementation of security patches and software version optimization will be applied in the Canada (Toronto) [neo-ca1], Brazil (São Paulo) [neo-br1], US East (Ashburn) [neo-us1], US West (Chandler) [neo-us2], US East (Sterling) [neo-us3] and US West (Colorado) [neo-us4] regions of the SAP Cloud Platform.

During this period, customers will experience disruptions as follows:
From 04:00 UTC to 04:30 UTC creation of any form output (PDF, PCL, PS and other print files) will not be possible.
From 04:00 UTC to 05:00 UTC:
• Customers will not be able to work with SAP Cloud Platform Business Rules Service.
• Customers of SAP Cloud Platform Theme Designer Service will get SAP fallback theme instead of customer theme.
From 04:00 UTC to 05:30 UTC:
• Manually triggered and scheduled identity provisioning replications will not work. Identity provisioning proxy functionality will not be available. Onboarding of new tenants will not be possible.
• Customers will not be able to access their Portal Live Sites.
From 04:00 UTC to 06:00 UTC OData Provisioning Application will not be reachable. All the Fiori applications and custom UIs/applications consuming ODP endpoints or customers accessing ODP via API Management or any client will be impacted.
From 05:00 UTC to 06:30 UTC customers will experience multiple disruptions of SAP Cloud Platform Workflow Service.
From 05:30 UTC to 06:00 UTC:
• Deployment, removal or subscription of extension solutions won’t be possible. Configuration of extensions application via SAP Cloud Platform SDK console will not be possible. Already started extensions applications will not be affected.
• Deployment of MTA archives will not be possible. No disruption of running services is expected but no new applications can be installed or updated.
Posted Oct 09, 2020 - 10:16 UTC
This scheduled maintenance affected: Brazil (São Paulo) [neo-br1] (All Advisories [neo-br1]), Canada (Toronto) [neo-ca1] (All Advisories [neo-ca1]), US East (Sterling) [neo-us3] (All Advisories [neo-us3]), US East (Ashburn) [neo-us1] (All Advisories [neo-us1]), US West (Colorado) [neo-us4] (All Advisories [neo-us4]), and US West (Chandler) [neo-us2] (All Advisories [neo-us2]).