[Americas Region] Planned Upgrade
Scheduled Maintenance Report for SAP Business Technology Platform
Completed
The scheduled maintenance has been completed.
Posted Feb 13, 2021 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2021 - 04:00 UTC
Scheduled
On 13 February 2021, 04:00 UTC - 08:00 UTC, maintenance activities targeting implementation of security patches and database upgrades will be applied in the US East (VA) [cf-us10], US West (WA) [cf-us20], US East (VA) [cf-us21], Canada (Montreal) [cf-ca10], Brazil (Sao Paulo) [cf-br10] and US Central (IA) [cf-us30] regions, as part of an overarching Cloud Platform Major Upgrade.

During this period, SAP Сloud Platform services will be updated as follows:

[Workflow Management Service] Between 04:00 UTC and 05:00 UTC customers will not be able to work with the service (create, export, configure packages will not be possible).

[Commercial Infrastructure] Between 04:00 UTC and 06:30 UTC a service disruption of up to 60 minutes will be experienced. CRUD operations, quota assignments, provisioning of new service instances and SaaS subscriptions\unsubscriptions will not be possible.

[UI5 Flexibility] Between 04:00 UTC and 07:00 UTC Flexibility Services will be down.

[HANA Service] Between 04:00 UTC and 07:00 UTC customers cannot access their HaaS instances during the maintenance window. No instances can be created, changed or deleted. Affected HANA Service instances won't be reachable.

[Mobile Service] Between 04:00 UTC and 05:00 UTC Mobile Services Client Usage and Analytics features will not work.

[Workflow Service] Between 05:00 UTC and 06:30 UTC an upgrade of the service database will be performed. The customers will not be able to reach the REST API.

[Business Rules] Between 05:00 UTC and 06:30 UTC creation of Business Rules artifacts and Invocation of rule service will not be possible.

[Portal] Between 05:00 UTC and 07:00 UTC portal will not be available to customers at this time.

[Service Manager] Between 07:00 UTC and 08:00 UTC a service disruption with a duration of up to 15 minutes will be experienced. Customers will not be able to create/delete platforms. Provision/deprovision bind/unbind and update services will not be possible.
Posted Jan 15, 2021 - 14:33 UTC
This scheduled maintenance affected: US East (VA) [cf-us10] (All Advisories [cf-us10]), Brazil (São Paulo) [cf-br10] (All Advisories [cf-br10]), US West (WA) [cf-us20] (All Advisories [cf-us20]), US East (VA) [cf-us21] (All Advisories [cf-us21]), US Central (IA) [cf-us30] (All Advisories [cf-us30]), and Canada (Montreal) [cf-ca10] (All Advisories [cf-ca10]).