[Americas Region] Planned Upgrade
Scheduled Maintenance Report for SAP Cloud Platform
Completed
The scheduled maintenance has been completed.
Posted Feb 08, 2020 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 08, 2020 - 04:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 14, 2020 - 16:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 10, 2020 - 14:33 UTC
Scheduled
On 8 February 2020, 4:00 UTC – 8:00 UTC, an upgrade that targets databases migration, high availability setup and software version upgrade will be applied in the Canada (Toronto) [neo-ca1], Brazil (São Paulo) [neo-br1], US East (Ashburn) [neo-us1], US West (Chandler) [neo-us2], US East (Sterling) [neo-us3] and US West (Colorado) [neo-us4] regions of the SAP Cloud Platform.

During this period, customers will experience disruptions as follows:
○ From 4:00 UTC to 7:00 UTC Customers will not be able to modify (Create, Update, Delete) manage accounts, entitlements and services.
On-boarding new clients and authentication in case the used token expires will not be possible. Active tokens will not be affected.
○ From 4:00 UTC to 7:00 UTC the OData Provisioning Application will not be accessible. All of the Fiori applications and custom UIs/applications consuming ODP endpoints or customers accessing ODP via API Management will experience multiple disruptions.
○ From 4:00 UTC to 5:00 Customers will experience multiple disruptions of the SAP Adobe Service will not be able to create any form output (PDF, PCL, ps and other print files).
○ From 4:00 UTC to 6:00 UTC the SAP CP Portal service and SAP Mobile Service will be unavailable.
○ From 4:00 UTC to 6:30 UTC Git service and HTML 5 run and design time will not be available.
Posted Jan 10, 2020 - 04:00 UTC
This scheduled maintenance affected: US East (Sterling) [neo-us3] (All Advisories [neo-us3]), US West (Colorado) [neo-us4] (All Advisories [neo-us4]), US West (Chandler) [neo-us2] (All Advisories [neo-us2]), Canada (Toronto) [neo-ca1] (All Advisories [neo-ca1]), Brazil (São Paulo) [neo-br1] (All Advisories [neo-br1]), and US East (Ashburn) [neo-us1] (All Advisories [neo-us1]).