SAP Cloud Platform Status

All Systems Operational

About This Site

This page provides an overview of the current service availability of the SAP Cloud Platform.

Disclaimer: Please note that the status information displayed on this page reflects the general platform status. The status of your individual service experience may differ from this one due to differences in your particular setup. Also, SAP may change structure or content of this page at any time. The Service Level Agreement by SAP is here - this is the sole commitment. No side agreements or other quasi contractual commitments should be made on this site. Terms and conditions by StatusPage apply.

Australia (Sydney) [neo-ap1] Operational

All Advisories [neo-ap1] Operational

Region Access [neo-ap1] Operational

Cloud Cockpit [neo-ap1] Operational

Lifecycle Management [neo-ap1] Operational

Web IDE [neo-ap1] Operational

Portal Service [neo-ap1] Operational

Mobile Services [neo-ap1] Operational

Australia (Sydney) [cf-ap10] Operational

All Advisories [cf-ap10] Operational

Region Access [cf-ap10] Operational

Lifecycle Management [cf-ap10] Operational

Mobile Services [cf-ap10] Operational

Brazil (São Paulo) [cf-br10] Operational

All Advisories [cf-br10] Operational

Region Access [cf-br10] Operational

Lifecycle Management [cf-br10] Operational

Mobile Services [cf-br10] Operational

Brazil (São Paulo) [neo-br1] Operational

All Advisories [neo-br1] Operational

Region Access [neo-br1] Operational

Cloud Cockpit [neo-br1] Operational

Lifecycle Management [neo-br1] Operational

Web IDE [neo-br1] Operational

Portal Service [neo-br1] Operational

Mobile Services [neo-br1] Operational

Canada (Montreal) [cf-ca10] Operational

All Advisories [cf-ca10] Operational

Region Access [cf-ca10] Operational

Lifecycle Management [cf-ca10] Operational

Canada (Toronto) [neo-ca1] Operational

All Advisories [neo-ca1] Operational

Region Access [neo-ca1] Operational

Cloud Cockpit [neo-ca1] Operational

Lifecycle Management [neo-ca1] Operational

Web IDE [neo-ca1] Operational

Portal Service [neo-ca1] Operational

Mobile Services [neo-ca1] Operational

China (Shanghai) [neo-cn1] Operational

All Advisories [neo-cn1] Operational

Region Access [neo-cn1] Operational

Cloud Cockpit [neo-cn1] Operational

Lifecycle Management [neo-cn1] Operational

Web IDE [neo-cn1] Operational

Portal Service [neo-cn1] Operational

Mobile Services [neo-cn1] Operational

Europe (Amsterdam) [neo-eu3] Operational

All Advisories [neo-eu3] Operational

Region Access [neo-eu3] Operational

Cloud Cockpit [neo-eu3] Operational

Lifecycle Management [neo-eu3] Operational

Web IDE [neo-eu3] Operational

Portal Service [neo-eu3] Operational

Mobile Services [neo-eu3] Operational

Europe (Frankfurt) [cf-eu10] Operational

All Advisories [cf-eu10] Operational

Region Access [cf-eu10] Operational

Lifecycle Management [cf-eu10] Operational

Portal Service [cf-eu10] Operational

Mobile Services [cf-eu10] Operational

Europe (Frankfurt) [neo-eu2] Operational

All Advisories [neo-eu2] Operational

Region Access [neo-eu2] Operational

Cloud Cockpit [neo-eu2] Operational

Lifecycle Management [neo-eu2] Operational

Web IDE [neo-eu2] Operational

Portal Service [neo-eu2] Operational

Mobile Services [neo-eu2] Operational

Europe (Netherlands) [cf-eu20] Operational

All Advisories [cf-eu20] Operational

Region Access [cf-eu20] Operational

Lifecycle Management [cf-eu20] Operational

Europe (Rot) [neo-eu1] Operational

All Advisories [neo-eu1] Operational

Region Access [neo-eu1] Operational

Cloud Cockpit [neo-eu1] Operational

Lifecycle Management [neo-eu1] Operational

Web IDE [neo-eu1] Operational

Portal Service [neo-eu1] Operational

Mobile Services [neo-eu1] Operational

Europe (Rot) [cf-eu1] Operational

All Advisories [cf-eu1] Operational

Region Access [cf-eu1] Operational

Lifecycle Management [cf-eu1] Operational

Europe (Rot) - Trial [neo-eu1-trial] Operational

All Advisories [neo-eu1-trial] Operational

Region Access [neo-eu1-trial] Operational

Cloud Cockpit [neo-eu1-trial] Operational

Lifecycle Management [neo-eu1-trial] Operational

Web IDE [neo-eu1-trial] Operational

Portal Service [neo-eu1-trial] Operational

Mobile Services [neo-eu1-trial] Operational

Japan (Tokyo) [cf-jp10] Operational

All Advisories [cf-jp10] Operational

Region Access [cf-jp10] Operational

Lifecycle Management [cf-jp10] Operational

Mobile Services [cf-jp10] Operational

Japan (Tokyo) [neo-jp1] Operational

All Advisories [neo-jp1] Operational

Region Access [neo-jp1] Operational

Cloud Cockpit [neo-jp1] Operational

Lifecycle Management [neo-jp1] Operational

Web IDE [neo-jp1] Operational

Portal Service [neo-jp1] Operational

Mobile Services [neo-jp1] Operational

KSA (Riyadh) [neo-sa1] Operational

All Advisories [neo-sa1] Operational

Region Access [neo-sa1] Operational

Cloud Cockpit [neo-sa1] Operational

Lifecycle Management [neo-sa1] Operational

Web IDE [neo-sa1] Operational

Portal Service [neo-sa1] Operational

Mobile Services [neo-sa1] Operational

Russia (Moscow) [neo-ru1] Operational

All Advisories [neo-ru1] Operational

Region Access [neo-ru1] Operational

Cloud Cockpit [neo-ru1] Operational

Lifecycle Management [neo-ru1] Operational

Web IDE [neo-ru1] Operational

Portal Service [neo-ru1] Operational

Mobile Services [neo-ru1] Operational

Singapore [cf-ap11] Operational

All Advisories [cf-ap11] Operational

Region Access [cf-ap11] Operational

Lifecycle Management [cf-ap11] Operational

Mobile Services [cf-ap11] Operational

UAE (Dubai) [neo-ae1] Operational

All Advisories [neo-ae1] Operational

Region Access [neo-ae1] Operational

Cloud Cockpit [neo-ae1] Operational

Lifecycle Management [neo-ae1] Operational

Web IDE [neo-ae1] Operational

Portal Service [neo-ae1] Operational

Mobile Services [neo-ae1] Operational

US East (Ashburn) [neo-us1] Operational

All Advisories [neo-us1] Operational

Region Access [neo-us1] Operational

Cloud Cockpit [neo-us1] Operational

Lifecycle Management [neo-us1] Operational

Web IDE [neo-us1] Operational

Portal Service [neo-us1] Operational

Mobile Services [neo-us1] Operational

US East (Sterling) [neo-us3] Operational

All Advisories [neo-us3] Operational

Region Access [neo-us3] Operational

Cloud Cockpit [neo-us3] Operational

Lifecycle Management [neo-us3] Operational

Web IDE [neo-us3] Operational

Portal Service [neo-us3] Operational

Mobile Services [neo-us3] Operational

US Central (IA) [cf-us30] Operational

All Advisories [cf-us30] Operational

Region Access [cf-us30] Operational

Lifecycle Management [cf-us30] Operational

US East (VA) [cf-us10] Operational

All Advisories [cf-us10] Operational

Region Access [cf-us10] Operational

Lifecycle Management [cf-us10] Operational

Portal Service [cf-us10] Operational

Mobile Services [cf-us10] Operational

US West (Chandler) [neo-us2] Operational

All Advisories [neo-us2] Operational

Region Access [neo-us2] Operational

Cloud Cockpit [neo-us2] Operational

Lifecycle Management [neo-us2] Operational

Web IDE [neo-us2] Operational

Portal Service [neo-us2] Operational

Mobile Services [neo-us2] Operational

US West (Colorado) [neo-us4] Operational

All Advisories [neo-us4] Operational

Region Access [neo-us4] Operational

Cloud Cockpit [neo-us4] Operational

Lifecycle Management [neo-us4] Operational

Web IDE [neo-us4] Operational

Portal Service [neo-us4] Operational

Mobile Services [neo-us4] Operational

US West (Washington) [cf-us20] Operational

All Advisories [cf-us20] Operational

Region Access [cf-us20] Operational

Lifecycle Management [cf-us20] Operational

Identity Authentication Operational

SAP ID Service (accounts.sap.com) Operational

Identity Authentication - Australia Operational

Identity Authentication - Brazil Operational

Identity Authentication - China Operational

Identity Authentication - Europe Operational

Identity Authentication - Japan Operational

Identity Authentication - North America (East) Operational

Identity Authentication - Russia Operational

Identity Authentication - Singapore Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 31, 2020

No incidents reported today.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

Brazil (São Paulo) [neo-br1] - Service Advisory

Resolved - Service has been restored as of approximately 17:28 UTC on 26 Mar 2020.
Mar 26, 17:45 UTC

Identified - Since approximately 17:00 UTC on 26 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Brazil (São Paulo) [neo-br1]

Impact:
- A general disruption is impacting the availability of applications and services
Mar 26, 17:27 UTC

Europe (Frankfurt) [cf-eu10] - Service Advisory

Resolved - Service has been restored as of approximately 15:13 UTC on 26 Mar 2020.
Mar 26, 15:41 UTC

Identified - Since approximately 14:31 UTC on 26 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Europe (Frankfurt) [cf-eu10]

Impact:
- Workflow Service is unavailable
- All operations on Workflow Service are impacted - end users cannot access tasks, asynchronous tasks are not processed, developers cannot deploy new/updated workflows.
Mar 26, 14:57 UTC

Mar 25, 2020

KSA (Riyadh) [neo-sa1] - Service Advisory

Resolved - Service has been restored as of approximately 14:05 UTC on 25 Mar 2020.
Mar 25, 14:21 UTC

Update - Service is restored since 14:04 UTC on 25 Mar 2020 and we are monitoring to ensure stability.
Mar 25, 14:04 UTC

Identified - Since approximately 13:15 UTC on 25 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- KSA (Riyadh) [neo-sa1]

Impact:
- A general disruption is impacting the availability of applications and services
Mar 25, 13:16 UTC

Mar 24, 2020

KSA (Riyadh) [neo-sa1] - Service Advisory

Resolved - Service has been restored as of approximately 15:01 UTC on 24 Mar 2020.
Mar 24, 15:15 UTC

Identified - Since approximately 14:11 UTC on 24 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- KSA (Riyadh) [neo-sa1]

Impact:
- A general disruption is impacting the availability of applications and services
Mar 24, 14:28 UTC

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

UAE (Dubai) [neo-ae1] - Service Advisory

Resolved - Service has been restored as of approximately 19:11 UTC on 21 Mar 2020.
Mar 21, 19:41 UTC

Identified - Since approximately 18:13 UTC on 21 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- UAE (Dubai) [neo-ae1]

Impact:
- A general disruption is impacting the availability of applications and services
Mar 21, 18:45 UTC

Mar 20, 2020

Europe (Frankfurt) [neo-eu2] - Service Advisory

Resolved - Service has been restored as of approximately 01:28 UTC on 20 Mar 2020.
Mar 20, 04:23 UTC

Update - Service is restored since 01:28 UTC on 20 Mar 2020 and we are monitoring to ensure stability.
Mar 20, 01:58 UTC

Identified - Since approximately 01:01 UTC on 20 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Europe (Frankfurt) [neo-eu2]

Impact:
- A general disruption is impacting the availability of applications and services
Mar 20, 01:17 UTC

Mar 19, 2020

UAE (Dubai) [neo-ae1] - Service Advisory

Resolved - Service has been restored as of approximately 12:28 UTC on 19 Mar 2020.
Mar 19, 12:58 UTC

Update - Service is restored since 12:28 UTC on 19 Mar 2020 and we are monitoring to ensure stability.
Mar 19, 12:35 UTC

Identified - Since approximately 11:53 UTC on 19 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- UAE (Dubai) [neo-ae1]

Impact:
- A general disruption is impacting the availability of applications and services
Mar 19, 12:01 UTC

Mar 18, 2020

No incidents reported.

Mar 17, 2020

Identity Authentication - Europe - Service Advisory

Resolved - Service has been restored as of approximately 21:53 UTC on 17 Mar 2020.
Mar 17, 22:20 UTC

Update - Service is restored since 21:53 UTC on 17 Mar 2020 and we are monitoring to ensure stability.
Mar 17, 22:09 UTC

Identified - Since approximately 21:49 UTC on 17 Mar 2020, customers may have experienced a disruption on the SAP Cloud Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Identity Authentication - Europe

Impact:
- Customers cannot login via their Identity Authentication service tenants
- SAP ID Service (accounts.sap.com) is unavailable
Mar 17, 21:58 UTC