Minor Service Outage

About This Site

This page provides an overview of the current service availability of the Neo and CF environments of the SAP Business Technology Platform.

Disclaimer: Please note that the status information displayed on this page reflects the general platform status. The status of your individual service experience may differ from this one due to differences in your particular setup. Also, SAP may change structure or content of this page at any time. The Service Level Agreement by SAP is here - this is the sole commitment. No side agreements or other quasi contractual commitments should be made on this site. Terms and conditions by StatusPage apply.

Australia (Sydney) [neo-ap1] Operational
All Advisories [neo-ap1] ? Operational
Region Access [neo-ap1] ? Operational
Cloud Cockpit [neo-ap1] ? Operational
Lifecycle Management [neo-ap1] ? Operational
Web IDE [neo-ap1] ? Operational
Portal Service [neo-ap1] ? Operational
Mobile Services [neo-ap1] ? Operational
Australia (Sydney) [cf-ap10] Operational
All Advisories [cf-ap10] ? Operational
Region Access [cf-ap10] ? Operational
Lifecycle Management [cf-ap10] ? Operational
Mobile Services [cf-ap10] ? Operational
Brazil (São Paulo) [cf-br10] Operational
All Advisories [cf-br10] ? Operational
Region Access [cf-br10] ? Operational
Lifecycle Management [cf-br10] ? Operational
Mobile Services [cf-br10] ? Operational
Brazil (São Paulo) [neo-br1] Operational
All Advisories [neo-br1] ? Operational
Region Access [neo-br1] ? Operational
Cloud Cockpit [neo-br1] ? Operational
Lifecycle Management [neo-br1] ? Operational
Web IDE [neo-br1] ? Operational
Portal Service [neo-br1] ? Operational
Mobile Services [neo-br1] ? Operational
Canada (Montreal) [cf-ca10] Operational
All Advisories [cf-ca10] ? Operational
Region Access [cf-ca10] ? Operational
Lifecycle Management [cf-ca10] ? Operational
Canada (Toronto) [neo-ca1] Operational
All Advisories [neo-ca1] ? Operational
Region Access [neo-ca1] ? Operational
Cloud Cockpit [neo-ca1] ? Operational
Lifecycle Management [neo-ca1] ? Operational
Web IDE [neo-ca1] ? Operational
Portal Service [neo-ca1] ? Operational
Mobile Services [neo-ca1] ? Operational
China (Shanghai) [neo-cn1] Operational
All Advisories [neo-cn1] ? Operational
Region Access [neo-cn1] ? Operational
Cloud Cockpit [neo-cn1] ? Operational
Lifecycle Management [neo-cn1] ? Operational
Web IDE [neo-cn1] ? Operational
Portal Service [neo-cn1] ? Operational
Mobile Services [neo-cn1] ? Operational
Europe (Amsterdam) [neo-eu3] Operational
All Advisories [neo-eu3] ? Operational
Region Access [neo-eu3] ? Operational
Cloud Cockpit [neo-eu3] ? Operational
Lifecycle Management [neo-eu3] ? Operational
Web IDE [neo-eu3] ? Operational
Portal Service [neo-eu3] ? Operational
Mobile Services [neo-eu3] ? Operational
Europe (Frankfurt) [cf-eu10] Operational
All Advisories [cf-eu10] ? Operational
Region Access [cf-eu10] ? Operational
Lifecycle Management [cf-eu10] ? Operational
Portal Service [cf-eu10] ? Operational
Mobile Services [cf-eu10] ? Operational
Europe (Frankfurt) [neo-eu2] Partial Outage
All Advisories [neo-eu2] Operational
Region Access [neo-eu2] ? Partial Outage
Cloud Cockpit [neo-eu2] ? Operational
Lifecycle Management [neo-eu2] ? Operational
Web IDE [neo-eu2] ? Operational
Portal Service [neo-eu2] ? Operational
Mobile Services [neo-eu2] ? Operational
Europe (Netherlands) [cf-eu20] Operational
All Advisories [cf-eu20] ? Operational
Region Access [cf-eu20] ? Operational
Lifecycle Management [cf-eu20] ? Operational
Europe (Rot) [neo-eu1] Partial Outage
All Advisories [neo-eu1] Operational
Region Access [neo-eu1] ? Partial Outage
Cloud Cockpit [neo-eu1] ? Operational
Lifecycle Management [neo-eu1] ? Operational
Web IDE [neo-eu1] ? Operational
Portal Service [neo-eu1] ? Operational
Mobile Services [neo-eu1] ? Operational
Japan (Tokyo) [cf-jp10] Operational
All Advisories [cf-jp10] ? Operational
Region Access [cf-jp10] ? Operational
Lifecycle Management [cf-jp10] ? Operational
Mobile Services [cf-jp10] ? Operational
Japan (Tokyo) [cf-jp20] Operational
All Advisories [cf-jp20] ? Operational
Region Access [cf-jp20] ? Operational
Lifecycle Management [cf-jp20] ? Operational
Mobile Services [cf-jp20] ? Operational
Portal Service [cf-jp20] ? Operational
Japan (Tokyo) [neo-jp1] Operational
All Advisories [neo-jp1] ? Operational
Region Access [neo-jp1] ? Operational
Cloud Cockpit [neo-jp1] ? Operational
Lifecycle Management [neo-jp1] ? Operational
Web IDE [neo-jp1] ? Operational
Portal Service [neo-jp1] ? Operational
Mobile Services [neo-jp1] ? Operational
Singapore [cf-ap11] Operational
All Advisories [cf-ap11] ? Operational
Region Access [cf-ap11] ? Operational
Lifecycle Management [cf-ap11] ? Operational
Mobile Services [cf-ap11] ? Operational
Singapore [cf-ap21] Operational
All Advisories [cf-ap21] ? Operational
Region Access [cf-ap21] ? Operational
Lifecycle Management [cf-ap21] ? Operational
Portal Service [cf-ap21] ? Operational
Mobile Services [cf-ap21] ? Operational
South Korea (Seoul) [cf-ap12] Operational
All Advisories [cf-ap12] ? Operational
Region Access [cf-ap12] ? Operational
Lifecycle Management [cf-ap12] ? Operational
Mobile Services [cf-ap12] ? Operational
Portal Service [cf-ap12] ? Operational
KSA (Riyadh) [neo-sa1] Operational
All Advisories [neo-sa1] ? Operational
Region Access [neo-sa1] ? Operational
Cloud Cockpit [neo-sa1] ? Operational
Lifecycle Management [neo-sa1] ? Operational
Web IDE [neo-sa1] ? Operational
Portal Service [neo-sa1] ? Operational
Mobile Services [neo-sa1] ? Operational
Russia (Moscow) [neo-ru1] Operational
All Advisories [neo-ru1] ? Operational
Region Access [neo-ru1] ? Operational
Cloud Cockpit [neo-ru1] ? Operational
Lifecycle Management [neo-ru1] ? Operational
Web IDE [neo-ru1] ? Operational
Portal Service [neo-ru1] ? Operational
Mobile Services [neo-ru1] ? Operational
UAE (Dubai) [neo-ae1] Operational
All Advisories [neo-ae1] ? Operational
Region Access [neo-ae1] ? Operational
Cloud Cockpit [neo-ae1] ? Operational
Lifecycle Management [neo-ae1] ? Operational
Web IDE [neo-ae1] ? Operational
Portal Service [neo-ae1] ? Operational
Mobile Services [neo-ae1] ? Operational
US East (Ashburn) [neo-us1] Operational
All Advisories [neo-us1] ? Operational
Region Access [neo-us1] ? Operational
Cloud Cockpit [neo-us1] ? Operational
Lifecycle Management [neo-us1] ? Operational
Web IDE [neo-us1] ? Operational
Portal Service [neo-us1] ? Operational
Mobile Services [neo-us1] ? Operational
US East (Sterling) [neo-us3] Operational
All Advisories [neo-us3] ? Operational
Region Access [neo-us3] ? Operational
Cloud Cockpit [neo-us3] ? Operational
Lifecycle Management [neo-us3] ? Operational
Web IDE [neo-us3] ? Operational
Portal Service [neo-us3] ? Operational
Mobile Services [neo-us3] ? Operational
US Central (IA) [cf-us30] Operational
All Advisories [cf-us30] ? Operational
Region Access [cf-us30] ? Operational
Lifecycle Management [cf-us30] ? Operational
US East (VA) [cf-us10] Operational
All Advisories [cf-us10] ? Operational
Region Access [cf-us10] ? Operational
Lifecycle Management [cf-us10] ? Operational
Portal Service [cf-us10] ? Operational
Mobile Services [cf-us10] ? Operational
US East (VA) [cf-us21] Operational
All Advisories [cf-us21] ? Operational
Region Access [cf-us21] ? Operational
Lifecycle Management [cf-us21] ? Operational
Portal Service [cf-us21] ? Operational
Mobile Services [cf-us21] ? Operational
US West (Chandler) [neo-us2] Operational
All Advisories [neo-us2] ? Operational
Region Access [neo-us2] ? Operational
Cloud Cockpit [neo-us2] ? Operational
Lifecycle Management [neo-us2] ? Operational
Web IDE [neo-us2] ? Operational
Portal Service [neo-us2] ? Operational
Mobile Services [neo-us2] ? Operational
US West (Colorado) [neo-us4] Operational
All Advisories [neo-us4] ? Operational
Region Access [neo-us4] ? Operational
Cloud Cockpit [neo-us4] ? Operational
Lifecycle Management [neo-us4] ? Operational
Web IDE [neo-us4] ? Operational
Portal Service [neo-us4] ? Operational
Mobile Services [neo-us4] ? Operational
US West (WA) [cf-us20] Operational
All Advisories [cf-us20] ? Operational
Region Access [cf-us20] ? Operational
Lifecycle Management [cf-us20] ? Operational
Identity Authentication Operational
SAP ID Service (accounts.sap.com) Operational
Identity Authentication - Australia ? Operational
Identity Authentication - Brazil ? Operational
Identity Authentication - Canada ? Operational
Identity Authentication - China ? Operational
Identity Authentication - Europe ? Operational
Identity Authentication - Frankfurt ? Operational
Identity Authentication - Japan ? Operational
Identity Authentication - North America (East) ? Operational
Identity Authentication - Russia ? Operational
Identity Authentication - Saudi Arabia ? Operational
Identity Authentication - South Korea ? Operational
Identity Authentication - Singapore ? Operational
Identity Authentication - United Arab Emirates ? Operational
Identity Authentication - US West 2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A network hardware upgrade that targets improved stability will be applied in the Australia (Sydney) [neo-ap1] region of SAP Business Technology Platform, starting from 15 May 2021, 15:30 UTC till 15 May 2021, 16:30 UTC.
This maintenance activity is intended to prevent potential network capacity issues and increase network resilience.

During this timeframe, customers may experience intermittent issues with accessing their applications and performing life-cycle operations.
Posted on Apr 16, 13:57 UTC
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - Service has been restored as of approximately 23:27 UTC on 16 Apr 2021.
Apr 16, 23:48 UTC
Update - Service is restored since 23:27 UTC on 16 Apr 2021 and we are monitoring to ensure stability.
Apr 16, 23:39 UTC
Identified - Since approximately 22:58 UTC on 16 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Europe (Rot) [neo-eu1]

Impact:
- OAuth/platform tokens cannot be validated or created
Apr 16, 23:09 UTC
Apr 15, 2021
Resolved - Service has been restored as of approximately 10:21 UTC on 15 Apr 2021.
Apr 15, 11:03 UTC
Update - Service is restored since 10:21 UTC on 15 Apr 2021 and we are monitoring to ensure stability.
Apr 15, 10:52 UTC
Update - We are still working to restore service, updates will be provided regularly until service is restored.
Apr 15, 09:44 UTC
Identified - Since approximately 08:46 UTC on 15 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- US West (Colorado Springs) [neo-us4]

Impact:
- Lifecycle management operations for Java applications cannot be executed
Apr 15, 08:55 UTC
Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - Service has been restored as of approximately 05:31 UTC on 13 Apr 2021.
Apr 13, 06:01 UTC
Identified - Since approximately 05:20 UTC on 13 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- US East (Sterling) [neo-us3]

Impact:
- Connectivity and connections established with Connectivity are unavailable
Apr 13, 05:31 UTC
Apr 12, 2021
Resolved - Service has been restored as of approximately 04:31 UTC on 12 Apr 2021.
Apr 12, 04:41 UTC
Identified - Since approximately 04:20 UTC on 12 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- US East (Ashburn) [neo-us1]

Impact:
- Connectivity and connections established with Connectivity are unavailable
Apr 12, 04:33 UTC
Apr 11, 2021
Resolved - Service has been restored as of approximately 04:22 UTC on 11 Apr 2021.

Impact (Updated):
- Customers may not be able to start their application
--- [neo-ae1] from 00:46 UTC on 11 Apr 2021 to 04:05 UTC on 11 Apr 2021
--- [neo-br1] from 00:41 UTC on 11 Apr 2021 to 04:00 UTC on 11 Apr 2021
--- [neo-ca1] from 00:47 UTC on 11 Apr 2021 to 03:59 UTC on 11 Apr 2021
--- [neo-cn1] from 00:42 UTC on 11 Apr 2021 to 04:08 UTC on 11 Apr 2021
--- [neo-eu1] from 00:37 UTC on 11 Apr 2021 to 03:49 UTC on 11 Apr 2021
--- [neo-eu2] from 00:28 UTC on 11 Apr 2021 to 03:40 UTC on 11 Apr 2021
--- [neo-eu3] from 02:30 UTC on 11 Apr 2021 to 04:04 UTC on 11 Apr 2021
--- [neo-jp1] from 00:46 UTC on 11 Apr 2021 to 04:00 UTC on 11 Apr 2021
--- [neo-ru1] from 00:47 UTC on 11 Apr 2021 to 03:38 UTC on 11 Apr 2021
--- [neo-sa1] from 00:30 UTC on 11 Apr 2021 to 04:03 UTC on 11 Apr 2021
--- [neo-us1] from 03:09 UTC on 11 Apr 2021 to 04:01 UTC on 11 Apr 2021
--- [neo-us2] from 01:17 UTC on 11 Apr 2021 to 04:22 UTC on 11 Apr 2021
--- [neo-us3] from 00:54 UTC on 11 Apr 2021 to 03:53 UTC on 11 Apr 2021
--- [neo-us4] from 00:49 UTC on 11 Apr 2021 to 04:22 UTC on 11 Apr 2021
Apr 11, 05:04 UTC
Update - We are still working to restore service, updates will be provided regularly until service is restored.

Regions (Updated):
- Brazil (São Paulo) [neo-br1]
- Canada (Toronto) [neo-ca1]
- China (Shanghai) [neo-cn1]
- Europe (Amsterdam) [neo-eu3]
- Europe (Frankfurt) [neo-eu2]
- Europe (Rot) [neo-eu1]
- Japan (Tokyo) [neo-jp1]
- KSA (Riyadh) [neo-sa1]
- Russia (Moscow) [neo-ru1]
- UAE (Dubai) [neo-ae1]
- US East (Ashburn) [neo-us1]
- US East (Sterling) [neo-us3]
- US West (Chandler) [neo-us2]
- US West (Colorado Springs) [neo-us4]

Impact (Updated):
- Customers may not be able to start their application
--- [neo-ae1] since 00:46 UTC on 11 Apr 2021
--- [neo-br1] since 00:41 UTC on 11 Apr 2021
--- [neo-ca1] since 00:47 UTC on 11 Apr 2021
--- [neo-cn1] since 00:42 UTC on 11 Apr 2021
--- [neo-eu1] since 00:37 UTC on 11 Apr 2021
--- [neo-eu2] since 00:28 UTC on 11 Apr 2021
--- [neo-eu3] since 02:30 UTC on 11 Apr 2021
--- [neo-jp1] since 00:46 UTC on 11 Apr 2021
--- [neo-ru1] since 00:47 UTC on 11 Apr 2021
--- [neo-sa1] since 00:30 UTC on 11 Apr 2021
--- [neo-us2] since 01:17 UTC on 11 Apr 2021
--- [neo-us3] since 00:54 UTC on 11 Apr 2021
--- [neo-us4] since 00:49 UTC on 11 Apr 2021
--- [neo-us1] since 03:09 UTC on 11 Apr 2021
Apr 11, 03:48 UTC
Update - We are still working to restore service, updates will be provided regularly until service is restored.

Impact (Updated):
- Customers may not be able to start their application
--- [neo-ae1] since 00:46 UTC on 11 Apr 2021
--- [neo-br1] since 00:41 UTC on 11 Apr 2021
--- [neo-ca1] since 00:47 UTC on 11 Apr 2021
--- [neo-cn1] since 00:42 UTC on 11 Apr 2021
--- [neo-eu1] since 00:37 UTC on 11 Apr 2021
--- [neo-eu2] since 00:28 UTC on 11 Apr 2021
--- [neo-jp1] since 00:46 UTC on 11 Apr 2021
--- [neo-ru1] since 00:47 UTC on 11 Apr 2021
--- [neo-sa1] since 00:30 UTC on 11 Apr 2021
--- [neo-us2] since 01:17 UTC on 11 Apr 2021
--- [neo-us3] since 00:54 UTC on 11 Apr 2021
--- [neo-us4] since 00:49 UTC on 11 Apr 2021
--- [neo-eu3] since 02:30 UTC on 11 Apr 2021
Apr 11, 02:45 UTC
Update - We are still working to restore service, updates will be provided regularly until service is restored.

Regions (Updated):
- Brazil (São Paulo) [neo-br1]
- Canada (Toronto) [neo-ca1]
- China (Shanghai) [neo-cn1]
- Europe (Amsterdam) [neo-eu3]
- Europe (Frankfurt) [neo-eu2]
- Europe (Rot) [neo-eu1]
- Japan (Tokyo) [neo-jp1]
- KSA (Riyadh) [neo-sa1]
- Russia (Moscow) [neo-ru1]
- UAE (Dubai) [neo-ae1]
- US East (Sterling) [neo-us3]
- US West (Chandler) [neo-us2]
- US West (Colorado Springs) [neo-us4]

Impact (Updated):
- Customers may not be able to start their application
--- [neo-ae1] since 00:46 UTC on 11 Apr 2021
--- [neo-br1] since 00:41 UTC on 11 Apr 2021
--- [neo-ca1] since 00:47 UTC on 11 Apr 2021
--- [neo-cn1] since 00:42 UTC on 11 Apr 2021
--- [neo-eu1] since 00:37 UTC on 11 Apr 2021
--- [neo-eu2] since 00:28 UTC on 11 Apr 2021
--- [neo-jp1] since 00:46 UTC on 11 Apr 2021
--- [neo-ru1] since 00:47 UTC on 11 Apr 2021
--- [neo-sa1] since 00:30 UTC on 11 Apr 2021
--- [neo-us2] since 01:17 UTC on 11 Apr 2021
--- [neo-us3] since 00:54 UTC on 11 Apr 2021
--- [neo-us4] since 00:49 UTC on 11 Apr 2021
--- [neo-eu3] since 00:28 UTC on 11 Apr 2021
Apr 11, 02:41 UTC
Update - We are still working to restore service, updates will be provided regularly until service is restored.

Regions (Updated):
- Brazil (São Paulo) [neo-br1]
- Canada (Toronto) [neo-ca1]
- China (Shanghai) [neo-cn1]
- Europe (Frankfurt) [neo-eu2]
- Europe (Rot) [neo-eu1]
- Japan (Tokyo) [neo-jp1]
- KSA (Riyadh) [neo-sa1]
- Russia (Moscow) [neo-ru1]
- UAE (Dubai) [neo-ae1]
- US East (Sterling) [neo-us3]
- US West (Chandler) [neo-us2]
- US West (Colorado Springs) [neo-us4]

Impact (Updated):
- Customers may not be able to start their application
--- [neo-eu2] since 00:28 UTC on 11 Apr 2021
--- [neo-sa1] since 00:30 UTC on 11 Apr 2021
--- [neo-eu1] since 00:37 UTC on 11 Apr 2021
--- [neo-br1] since 00:41 UTC on 11 Apr 2021
--- [neo-cn1] since 00:42 UTC on 11 Apr 2021
--- [neo-ae1] since 00:46 UTC on 11 Apr 2021
--- [neo-jp1] since 00:46 UTC on 11 Apr 2021
--- [neo-ru1] since 00:47 UTC on 11 Apr 2021
--- [neo-ca1] since 00:47 UTC on 11 Apr 2021
--- [neo-us4] since 00:49 UTC on 11 Apr 2021
--- [neo-us3] since 00:54 UTC on 11 Apr 2021
--- [neo-us2] since 01:17 UTC on 11 Apr 2021
Apr 11, 02:18 UTC
Update - We are still working to restore service, updates will be provided regularly until service is restored.

Regions (Updated):
- Brazil (São Paulo) [neo-br1]
- Canada (Toronto) [neo-ca1]
- China (Shanghai) [neo-cn1]
- Europe (Frankfurt) [neo-eu2]
- Europe (Rot) [neo-eu1]
- Japan (Tokyo) [neo-jp1]
- KSA (Riyadh) [neo-sa1]
- Russia (Moscow) [neo-ru1]
- UAE (Dubai) [neo-ae1]
- US East (Sterling) [neo-us3]
- US West (Colorado Springs) [neo-us4]

Impact (Updated):
- Lifecycle management operations for Java applications cannot be executed
--- [neo-eu2] since 00:28 UTC on 11 Apr 2021
--- [neo-sa1] since 00:30 UTC on 11 Apr 2021
--- [neo-eu1] since 00:37 UTC on 11 Apr 2021
--- [neo-br1] since 00:41 UTC on 11 Apr 2021
--- [neo-cn1] since 00:42 UTC on 11 Apr 2021
--- [neo-ae1] since 00:46 UTC on 11 Apr 2021
--- [neo-jp1] since 00:46 UTC on 11 Apr 2021
--- [neo-ru1] since 00:47 UTC on 11 Apr 2021
--- [neo-ca1] since 00:47 UTC on 11 Apr 2021
--- [neo-us4] since 00:49 UTC on 11 Apr 2021
--- [neo-us3] since 00:54 UTC on 11 Apr 2021
Apr 11, 01:12 UTC
Identified - Since approximately 00:28 UTC on 11 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Europe (Frankfurt) [neo-eu2]
- KSA (Riyadh) [neo-sa1]

Impact:
- Lifecycle management operations for Java applications cannot be executed
Apr 11, 00:39 UTC
Apr 10, 2021

No incidents reported.

Apr 9, 2021
Resolved - Service has been restored as of approximately 12:42 UTC on 09 Apr 2021.
Apr 9, 12:47 UTC
Identified - Since approximately 12:27 UTC on 09 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Europe (Frankfurt) [cf-eu10]

Impact:
- Business Rules cannot be created, viewed, or modified
Apr 9, 12:39 UTC
Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - After further investigation we have determined there was no customer impact.
Apr 7, 07:13 UTC
Identified - Since approximately 06:35 UTC on 07 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- US East (Ashburn) [neo-us1]

Impact:
- Connectivity and connections established with Connectivity are unavailable
Apr 7, 06:45 UTC
Apr 6, 2021
Resolved - Service has been restored as of approximately 22:15 UTC on 06 Apr 2021.
Apr 6, 22:26 UTC
Update - Service is restored since 22:15 UTC on 06 Apr 2021 and we are monitoring to ensure stability.
Apr 6, 22:21 UTC
Identified - Since approximately 22:03 UTC on 06 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- UAE (Dubai) [neo-ae1]

Impact:
- Connectivity and connections established with Connectivity are unavailable
Apr 6, 22:18 UTC
Apr 5, 2021
Resolved - Service has been restored as of approximately 03:30 UTC on 05 Apr 2021.
Apr 5, 03:43 UTC
Identified - Since approximately 03:19 UTC on 05 Apr 2021, customers may have experienced a disruption on the SAP Business Technology Platform. Engineers are working to restore service and updates will be provided as events warrant.

Regions:
- Canada (Toronto) [neo-ca1]

Impact:
- Connectivity and connections established with Connectivity are unavailable
Apr 5, 03:28 UTC
Apr 4, 2021

No incidents reported.