All Systems Operational

About This Site

This page provides an overview of the current service availability of the SAP Cloud Platform.

Disclaimer: Please note that the status information displayed on this page reflects the general platform status. The status of your individual service experience may differ from this one due to differences in your particular setup. Also, SAP may change structure or content of this page at any time. The Service Level Agreement by SAP is here - this is the sole commitment. No side agreements or other quasi contractual commitments should be made on this site. Terms and conditions by StatusPage apply.

Australia (Sydney) Operational
Region Access [neo-ap1]   ? Operational
Cloud Cockpit [neo-ap1]   ? Operational
Lifecycle Management [neo-ap1]   ? Operational
Web IDE [neo-ap1]   ? Operational
Portal Service [neo-ap1]   ? Operational
Canada (Toronto) Operational
Region Access [neo-ca1]   ? Operational
Cloud Cockpit [neo-ca1]   ? Operational
Lifecycle Management [neo-ca1]   ? Operational
Web IDE [neo-ca1]   ? Operational
Portal Service [neo-ca1]   ? Operational
China (Shanghai) Operational
Region Access [neo-cn1]   ? Operational
Cloud Cockpit [neo-cn1]   ? Operational
Lifecycle Management [neo-cn1]   ? Operational
Web IDE [neo-cn1]   ? Operational
Portal Service [neo-cn1]   ? Operational
Europe (Frankfurt) Operational
Region Access [cf-eu10]   ? Operational
Lifecycle Management [cf-eu10]   ? Operational
Europe (Rot) Operational
Region Access [neo-eu1]   ? Operational
Cloud Cockpit [neo-eu1]   ? Operational
Lifecycle Management [neo-eu1]   ? Operational
Web IDE [neo-eu1]   ? Operational
Portal Service [neo-eu1]   ? Operational
Identity Authentication [neo-eu1]   ? Operational
Europe (Rot) - Trial Operational
Region Access [neo-eu1-trial]   ? Operational
Cloud Cockpit [neo-eu1-trial]   ? Operational
Lifecycle Management [neo-eu1-trial]   ? Operational
Web IDE [neo-eu1-trial]   ? Operational
Portal Service [neo-eu1-trial]   ? Operational
Japan (Tokyo) Operational
Region Access [neo-jp1]   ? Operational
Cloud Cockpit [neo-jp1]   ? Operational
Lifecycle Management [neo-jp1]   ? Operational
Web IDE [neo-jp1]   ? Operational
Portal Service [neo-jp1]   ? Operational
Russia (Moscow) Operational
Region Access [neo-ru1]   ? Operational
Cloud Cockpit [neo-ru1]   ? Operational
Lifecycle Management [neo-ru1]   ? Operational
Web IDE [neo-ru1]   ? Operational
Portal Service [neo-ru1]   ? Operational
US East (Ashburn) Operational
Region Access [neo-us1]   ? Operational
Cloud Cockpit [neo-us1]   ? Operational
Lifecycle Management [neo-us1]   ? Operational
Web IDE [neo-us1]   ? Operational
Portal Service [neo-us1]   ? Operational
Identity Authentication [neo-us1]   ? Operational
US East (Sterling) Operational
Region Access [neo-us3]   ? Operational
Cloud Cockpit [neo-us3]   ? Operational
Lifecycle Management [neo-us3]   ? Operational
Web IDE [neo-us3]   ? Operational
Portal Service [neo-us3]   ? Operational
US East (VA) Operational
Region Access [cf-us10]   ? Operational
Lifecycle Management [cf-us10]   ? Operational
US West (Chandler) Operational
Region Access [neo-us2]   ? Operational
Cloud Cockpit [neo-us2]   ? Operational
Lifecycle Management [neo-us2]   ? Operational
Web IDE [neo-us2]   ? Operational
Portal Service [neo-us2]   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2017

No incidents reported today.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017
Completed - The scheduled maintenance has been completed.
Oct 14, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 15:00 UTC
Scheduled - A network update to the Australia (Sydney) region of the SAP Cloud Platform is planned from 15:00 - 15:30 UTC on 14 October 2017. Customers may experience sporadic disruptions on this region during the update.
Oct 13, 22:09 UTC
Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Resolved - Between approximately 06:52 and 07:47 UTC on 11 Oct 2017, customers may have experienced a disruption impacting SAP Cloud Platform Identity Authentication. Customers may have been unable to authenticate with tenants of SAP Cloud Platform Identity Authentication based in the United States. Service has been restored.
Oct 11, 08:14 UTC
Identified - Since approximately 06:52 UTC on 11 Oct 2017, customers may have experienced a disruption impacting SAP Cloud Platform Identity Authentication. Customers may be unable to authenticate with tenants of SAP Cloud Platform Identity Authentication based in the United States. Engineers are working to restore service and updates will be provided as events warrant.
Oct 11, 07:58 UTC
Investigating - Our monitors have indicated a possible disruption impacting authentication with tenants of SAP Cloud Platform Identity Authentication based in the United States. Engineers are now investigating and an update will be provided shortly.
Oct 11, 07:17 UTC
Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017
Resolved - Between approximately 03:49 and 04:30 UTC on 07 Oct 2017, customers may have experienced a disruption on the Europe (Frankfurt) region of the SAP Cloud Platform (eu10.hana.ondemand.com) impacting SAP UAA Protected Business Applications login.Service has been restored.
Oct 7, 05:30 UTC
Monitoring - Between approximately 03:49 and 04:30 UTC on 07 Oct 2017, customers may have experienced a disruption on the Europe (Frankfurt) region of the SAP Cloud Platform (eu10.hana.ondemand.com) impacting SAP UAA Protected Business Applications login. The disruption has ended and engineers are now monitoring to confirm that service has been restored.
Oct 7, 05:00 UTC
Investigating - Our monitors have indicated a possible disruption on the Europe (Frankfurt) region of the SAP Cloud Platform (eu10.hana.ondemand.com) impacting SAP UAA Protected Business Applications Login. Engineers are now investigating and an update will be provided shortly.
Oct 7, 04:31 UTC
Oct 6, 2017
Resolved - Between approximately 15:31 and 18:58 UTC on 06 Oct 2017, customers may have experienced a disruption on the China (Shanghai) region of the SAP Cloud Platform (cn1.hana.ondemand.com). Customers may have occasionally been unable to perform lifecycle operations such as starting and stopping applications. Service has been restored.
Oct 6, 19:25 UTC
Identified - Since approximately 15:31 UTC on 06 Oct 2017, customers may have experienced a disruption on the China (Shanghai) region of the SAP Cloud Platform (cn1.hana.ondemand.com). Due to a network issue customers may occasionally be unable to perform lifecycle operations such as starting and stopping applications. Engineers are working to restore service and updates will be provided as events warrant.
Oct 6, 16:48 UTC
Investigating - Our monitors have indicated a possible disruption on the China (Shanghai) region of the SAP Cloud Platform (cn1.hana.ondemand.com) impacting lifecycle operations such as starting and stopping applications. Engineers are now investigating and an update will be provided shortly.
Oct 6, 16:09 UTC