All Systems Operational

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This page provides an overview of the current service availability of the SAP Cloud Platform.

Disclaimer: Please note that the status information displayed on this page reflects the general platform status. The status of your individual service experience may differ from this one due to differences in your particular setup. Also, SAP may change structure or content of this page at any time. The Service Level Agreement by SAP is here - this is the sole commitment. No side agreements or other quasi contractual commitments should be made on this site. Terms and conditions by StatusPage apply.

Australia (Sydney) Operational
Region Access [neo-ap1] ? Operational
Cloud Cockpit [neo-ap1] ? Operational
Lifecycle Management [neo-ap1] ? Operational
Web IDE [neo-ap1] ? Operational
Portal Service [neo-ap1] ? Operational
China (Shanghai) Operational
Region Access [neo-cn1] ? Operational
Cloud Cockpit [neo-cn1] ? Operational
Lifecycle Management [neo-cn1] ? Operational
Web IDE [neo-cn1] ? Operational
Portal Service [neo-cn1] ? Operational
Europe (Frankfurt) Operational
Region Access [cf-eu10] ? Operational
Lifecycle Management [cf-eu10] ? Operational
Europe (Rot) Operational
Region Access [neo-eu1] ? Operational
Cloud Cockpit [neo-eu1] ? Operational
Lifecycle Management [neo-eu1] ? Operational
Web IDE [neo-eu1] ? Operational
Portal Service [neo-eu1] ? Operational
Identity Authentication [neo-eu1] ? Operational
Europe (Rot) - Trial Operational
Region Access [neo-eu1-trial] ? Operational
Cloud Cockpit [neo-eu1-trial] ? Operational
Lifecycle Management [neo-eu1-trial] ? Operational
Web IDE [neo-eu1-trial] ? Operational
Portal Service [neo-eu1-trial] ? Operational
Japan (Tokyo) Operational
Region Access [neo-jp1] ? Operational
Cloud Cockpit [neo-jp1] ? Operational
Lifecycle Management [neo-jp1] ? Operational
Web IDE [neo-jp1] ? Operational
Portal Service [neo-jp1] ? Operational
US East (Ashburn) Operational
Region Access [neo-us1] ? Operational
Cloud Cockpit [neo-us1] ? Operational
Lifecycle Management [neo-us1] ? Operational
Web IDE [neo-us1] ? Operational
Portal Service [neo-us1] ? Operational
Identity Authentication [neo-us1] ? Operational
US East (Sterling) Operational
Region Access [neo-us3] ? Operational
Cloud Cockpit [neo-us3] ? Operational
Lifecycle Management [neo-us3] ? Operational
Web IDE [neo-us3] ? Operational
Portal Service [neo-us3] ? Operational
US East (VA) Operational
Region Access [cf-us10] ? Operational
Lifecycle Management [cf-us10] ? Operational
US West (Chandler) Operational
Region Access [neo-us2] ? Operational
Cloud Cockpit [neo-us2] ? Operational
Lifecycle Management [neo-us2] ? Operational
Web IDE [neo-us2] ? Operational
Portal Service [neo-us2] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2017

No incidents reported today.

Aug 18, 2017
Resolved - Between approximately 16:48 and 17:05 UTC on 18 Aug 2017, customers may have experienced a disruption on multiple regions of the SAP Cloud Platform (hana.ondemand.com). Customers may have been unable to access applications and services due to a network disruption. Service has been restored.
Aug 18, 22:48 UTC
Monitoring - Between approximately 16:48 and 17:05 UTC on 18 Aug 2017, customers may have experienced a disruption on Multiple Regions of the SAP Cloud Platform (hana.ondemand.com). Customers may have been unable to access applications and services due to a network disruption. The disruption has ended and engineers are now monitoring to confirm that service has been restored.
Aug 18, 17:30 UTC
Investigating - Our monitors have indicated a possible disruption on multiple regions of the SAP Cloud Platform. Engineers are now investigating and an update will be provided shortly.
Aug 18, 17:10 UTC
Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017
Resolved - Between approximately 04:38 and 06:13 UTC on 14 Aug 2017, customers may have experienced a disruption on the Europe (Rot) region of the SAP Cloud Platform (hana.ondemand.com). Customers may have been unable to access the Web IDE. Service has been restored.
Aug 14, 06:19 UTC
Investigating - Our monitors have indicated a possible disruption on the Europe (Rot) region of the SAP Cloud Platform (hana.ondemand.com) impacting the Web IDE. Engineers are now investigating and an update will be provided shortly.
Aug 14, 05:16 UTC
Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017
Resolved - Between approximately 04:29 and 08:23 UTC on 06 Aug 2017, customers may have experienced a disruption on the US West (Chandler) region of the SAP Cloud Platform (us2.hana.ondemand.com). Service has been restored.
Aug 6, 08:37 UTC
Update - Since approximately 04:29 UTC on 06 Aug 2017, customers may have experienced a disruption on the US West (Chandler) region of the SAP Cloud Platform (us2.hana.ondemand.com).Engineers have found the root cause and working on sustainable solution to restore the service. We will provide an update as soon as the event warrant.
Aug 6, 07:11 UTC
Identified - Since approximately 04:29 UTC on 06 Aug 2017, customers may have experienced a disruption on the US West (Chandler) region of the SAP Cloud Platform (us2.hana.ondemand.com). Engineers are working to restore service and updates will be provided as events warrant.
Aug 6, 05:13 UTC
Investigating - Our monitors have indicated a possible disruption on the US West (Chandler) region of the SAP Cloud Platform (us2.hana.ondemand.com). Engineers are now investigating and an update will be provided shortly.
Aug 6, 04:57 UTC
Aug 5, 2017
Resolved - Between approximately 15:31 and 16:00 UTC on 02 Aug 2017, customers may have experienced a disruption on the Australia (Sydney) region of the SAP Cloud Platform (ap1.hana.ondemand.com). Customers may have been unable to access their applications. Service has been restored.
Aug 5, 16:25 UTC
Investigating - Our monitors have indicated a possible disruption on the Australia (Sydney) region of the SAP Cloud Platform (ap1.hana.ondemand.com). Engineers are now investigating and an update will be provided shortly.
Aug 5, 16:00 UTC